New pickup location now available for faculty

Library pickup — where requested physical items can be retrieved and taken home — is currently available to all UVA faculty, staff, and students, at Brown and Clemons locations.

Beginning this week, faculty are now able to choose from a third option: picking up materials from the Central Grounds Parking Garage.

“LEO Mobile,” as we’re calling this service, currently provides the most contactless option for accessing Library materials. The process is the same as regular “paging and pickup,” but with the additional step that visitors need to select a day for pickup so we can be sure to have the correct materials ready.

To make a request:

  • Locate the item in Virgo.
  • Click “Request Item.”
    • If this option is not available, the item may not be available for physical pickup. Chat with Ask a Librarian if you need assistance.
  • Select “Central Grounds Parking Garage (LEO Mobile)” as your pickup location.
  • When your item is ready for pickup, you’ll receive an email prompting you to select a pickup day. Pickups are currently available on Mondays, Wednesdays, and Fridays, from 1 – 4 p.m. You can arrive any time between 1 – 4 on your selected day.
White van labeled Library Express On-Grounds is parked on Level 2 of a parking garage

Look for the white LEO van on the 2nd level of the parking garage, near the book drop.

At pickup time, the LEO van will be parked inside the Central Grounds Parking Garage, next to the book return box. Enter from Emmet Street, and drive to the 2nd level, where you’ll see the LEO van. No payment is needed to enter the garage, and materials are placed on a shelf for self-service, socially-distanced from the Library attendant who is present to monitor pickup and answer any questions.

In this introductory period, the service is only available to faculty — but we do hope to expand to graduate students in the future.

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